Delivery times are longer than normal. Please visit our Shipping Policy for more info.
Shipping Information
Orders placed on wilton.com are usually shipped within 5-7 Days.
Availability
All orders are subject to product availability.
Shipping Methods and Rates
Standard and Expedited shipping options vary by delivery destination. Available shipping options will be displayed at checkout.
Orders may arrive in more than one package.
The following table lists shipping options for qualifying consumer orders.
We can’t wait to see what you create with your Wilton purchases, and we apologize if we delay your plans to use our products. Due to current measures to protect the safety of our distribution center employees, please expect delays in processing and delivering of your order. Visit the order status page to track your order and shipping status.
| QUALIFYING CONSUMER ORDERS (excludes business customers and large consumer orders) |
||||
|---|---|---|---|---|
| Delivery Destination | Type | Shipper/Method | Base Shipping Rate | Approx. Delivery Time |
| Continental United States (48 states and D.C.) |
Standard | Fedex Ground and/or SmartPost | $6.95 flat rate or qualifying order of $49.95 or more: Free |
5-10 business days |
| Alaska and Hawaii | Standard | Fedex Ground | $9.95 (flat rate + $3.00) | 2-6 weeks |
| U.S. APO/FPO | Standard | USPS Priority Mail | $6.95 flat rate | 3-14 business days |
| U.S. Territories | Standard | USPS Priority Mail | $6.95 flat rate | 3-14 business days |
| Canada | Standard | Fedex Ground | Rates will be presented at checkout | Varies by location - usually arrives within 10 business days |
Delivery Within the United States
Flat Rate Standard Shipping:
Consumer orders totaling less than $49.95 (before taxes and after discounts) qualify for flat rate Standard shipping. Flat rate for Alaska and Hawaii is $3.00 more than flat rate for continental U.S.
Free Standard Shipping:
Consumer orders totaling $49.95 or more (before taxes and after discounts) qualify for free Standard shipping.
Not available for delivery to Alaska or Hawaii, U.S. APO or FPO, or U.S. Territories.
Delivery to Canada
Most products can be shipped to Canada with the exception of select food and licensed products.
Consumer is responsible for paying all tariffs, duties, and taxes.
Any order refused by recipient on delivery will be subject to a restocking fee of 20%.
Free Standard Shipping/Flat Rate Shipping/Expedited Shipping:
Not available.
Other Standard Shipping:
Shipping rates and available options for Canadian international orders will be presented at checkout and are based on weight.
Delivery Outside the United States and Canada
Not available.
To find a local source for Wilton products, email internationalsales@wilton.com.
Wilton reserves the right to change the above shipping terms and conditions, including applicable shipping rates and fees, at any time for any reason without notice.
Frequently Asked Questions
Where is my order?
To check your order status even if you are not a registered user, please go to wilton.com/order-status and enter your order number, email and zip code.
Do you ship internationally?
At this time, we only offer shipping to the US & Canada from wilton.com. To find out where our products are available in your country, please send an email to internationalsales@wilton.com.
What is the return policy?
To find our return policy, please go to wilton.com/returns.